It's Time to Hang Up Your Old-Fashioned Landlines
Adapting to a modern cloud system is easier than you imagine. Get to Know Nextiva
“If it ain’t broke, don’t fix it.” Think again.
It’s time to upgrade the way you think about your old-fashioned landlines.
If it’s been a while since you’ve assessed your phone system, it’s time to take another look at this often-overlooked aspect of your business.
And if you’re thinking, “I don’t have time to worry about it. My phone works just fine,” we’ve got some bad news. You may get a dial tone, but that doesn’t mean your phone system is working.
Here's why:
It’s an omnichannel world now.
Your landline is not integrated with your other channels. 73% of consumers want you to be available everywhere, all the time with a seamless experience to match.
Traditional phones hurt customer service response.
32% of consumers think any wait time on hold is too long. A tight labor supply means response times and customer experience suffer when a phone system does just one thing.
Landline phone rates are too high.
60% is how much VoIP can reduce a company’s domestic phone bill — it’s even more internationally.
The only way to address troubling stats like these is with a modern, cloud-based VoIP phone system designed to do more and cost less.
Sources:
State of Customer Service Experience 2019 Report - The Northridge Group
[Report] How Long Should a Customer Be on Hold? | Mindful (getmindful.com)
6 Effective Ways to Lower Your Business Phone Bill (nextiva.com)
Your Business Deserves More Than a Dial Tone
It’s time to upgrade the way you think about your old-fashioned landlines.
Technology is creating seismic shifts in business – and customer expectations are changing just as fast. For small businesses, it can be hard to keep up.
- Inflation and high interest rates are ballooning the costs of operation
- Labor shortages are making it harder and harder to hire and retain skilled employees
- Changing customer expectations are making flexible, always-available purchasing experiences more important
With so many challenges to address, where should a small business even start? Our two cents? The phone system.
Growing a small business comes with challenges that simply can’t be addressed by landlines or legacy PBX systems – and there’s a better solution.
See what kinds of problems transitioning to a cloud phone system can fix.
The Cost of Doing Nothing
Let the numbers show you the truth about your phone system.
You probably know by now that the “way it’s always been done” mentality is a drain on your bottom line.
But exactly how much are you losing in:
- More expensive phone bills
- Lower employee productivity
- Higher per-employee cost
- Increased travel budgets
It’s time to find out.
Use our handy calculators to get a sense of how much that old-fashioned phone system really costs. Then ask yourself if you can afford to keep doing it the way it’s always been done.
How Can a Cloud-Based Phone System Help You?
Keep everything connected, coordinated, and recorded.
Cloud Phone Systems can do everything a traditional phone system can do, but better – and so much more.
Make and receive calls to anywhere from anywhere via the internet.
Play back calls and video conferences and never miss a single detail.
Communications are hosted in a data center and stored safely in the cloud.
Use apps to talk, text, message, and meet on your smartphone, tablet, or desktop.
Integrate with current systems and tools. No need to start from scratch.
Transfer current phone numbers (or add new ones) easily. There’s no need for bulky equipment and tech wizardry.
With the right cloud phone system in place, you get an entire communication system – not just telephones.
See why 100,000 companies trust Nextiva for VoIP service.
Request a quick product tour to see how you can upgrade from a phone that works to a phone system that works for your business.
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